Our work is guided by four unwavering principles: discretion, punctuality, integrity, and respect. These values ensure that our presence in your home is both reassuring and invisible. We arrive on time, carry ourselves with quiet professionalism, and conduct our work in a way that protects both your privacy and your peace of mind.

Inspired by the housekeeping practices of leading French luxury hotels, we believe perfection lies in the details:

• Working with gloves to avoid leaving fingerprints and to maintain the integrity of polished surfaces.

• Ensuring perfect symmetry in object placement, from cushions to table settings.

• Checking light and shadow in each room to ensure presentation is visually harmonious.

• Adhering to precise folding techniques for linens and towels, mirroring five-star hotel presentation.

Every space is not only cleaned, it is prepared, staged, and reviewed with the same care a maître d’hôtel would apply before welcoming a guest.

We believe service quality begins with the people who deliver it. Our recruitment process is designed to select only the most qualified and trustworthy candidates:

• Comprehensive background checks including identity verification, employment history, and references.

• Professional skills assessment covering cleaning techniques, product knowledge, and organisational ability.

• Discretion and character evaluation, ensuring the ability to work respectfully in private environments.

Only candidates who pass every stage and align with our values are invited to join our team.

Once selected, our staff undergo a structured training program shaped by the standards of France’s most prestigious hotels and private residences:

• Service etiquette: posture, movement, and conduct in the home.

• Specialised cleaning protocols: safe use of products, material-specific care (marble, wood, fabrics).

• Presentation standards: linen folding, room staging, and final inspection checklists.

• Confidentiality best practices: handling private information, guest belongings, and high-value items.

Training is continuous. We regularly audit and refresh skills to ensure our staff remain at the forefront of best practices in private housekeeping.